Shipping policy

At The Couture Concierge, we take great care in delivering your curated luxury pieces with the service and attention they deserve. Please review our shipping guidelines below:

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📍 Shipping Locations
We currently ship within the continental United States. At this time, we do not offer international shipping.

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📦 Processing Time
Orders are processed within 2-3 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.

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🚚 Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your order total and shipping destination. We offer:

-Standard Shipping (3–7 business days)

-Expedited Shipping (1–3 business days) for an additional fee

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🎁 Signature Requirement
All orders over $500 will require a signature upon delivery for added security.

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🔁 Order Issues or Damages
Please inspect your order upon arrival. If your item arrives damaged or there is an issue with your order, contact us at info@thecoutureconcierge.com within 3 days of delivery. We'll be happy to assist you.

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📍 Local Pickup
Prefer to pick up in person? We offer free local pickup at our boutique:

The Couture Concierge
6906 Cypress Road
Plantation, Florida 33317

Choose "Local Pickup" at checkout, and we’ll notify you when your order is ready.

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If you have any questions, feel free to contact us at Email: info@thecoutureconcierge.com
Thank you for shopping sustainably and stylishly with The Couture Concierge.