Authenticity Guaranteed
At The Couture Concierge, authenticity is our promise.
Every luxury item we accept—whether consigned or sourced—is carefully evaluated to ensure it meets the highest standards of quality and legitimacy.

Our Authentication Process
We understand the trust it takes to shop pre-owned luxury, and we take that responsibility seriously. Our multi-step authentication process includes:

1. In-House Expert Review
Upon receiving an item, our team performs a thorough visual and tactile inspection. We look for key authenticity markers such as material quality, stitching, hardware details, logo placement, and date codes. Any item that raises questions moves immediately to our certified authentication partners.

2. Third-Party Verification
We exclusively partner with Legit Grails and Real Authentication—two of the most trusted names in luxury verification. These third-party services use advanced AI technology combined with the expertise of brand-certified authenticators to provide a full authentication report.
– Specializes in apparel, designer handbags, shoes, and accessories with a 12-hour turnaround for most items.
– Recognized globally for their precision in verifying designer handbags, apparel, and accessories with full digital certificates.

3. Documentation & Certificates
Once an item is authenticated, we keep the digital certificate on file and can provide it to the buyer upon request. This certificate includes:
- Photos of the item
- Authentication decision (authentic or not authentic)
- Date of verification
- Name of the authenticator or authentication company
Buy with Confidence
100% authenticated items are sold online and in-store
full disclosure of item condition and verification status
certificates from Legit Grails, Real Authentication or original documentation are provided with your item
Our Promise
We do not sell counterfeit or replica goods—ever. If we can’t guarantee an item’s authenticity, we won’t accept it. Period.
At The Couture Concierge, luxury means peace of mind. Shop confidently knowing your designer piece is real, verified, and ready to be loved again.